We strive to provide you with excellent service and are confident your experience with us-from order placement to fulfillment - will be met with satisfaction.
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Shipping and Return Policies
Shipping fees are calculated based on multiple different criteria such as weight, size, insurance, destination, price and shipping method. On orders with more than one main item, you may be subject to additional shipping charges which you would be notified of prior to us billing your payment. In addition, shipping insurance fees may be imposed on select product(s). Due to price fluctuation on electronics, ecoSolargy cannot always offer price protection on already shipped products.
ecoSolargy will always make every attempt possible to deliver product(s) ordered on time. ecoSolargy is not responsible for any delays that may be caused by affiliated shipping carriers. ecoSolargy bears no responsibility for delays as a result of: weather, employee strikes, or any other complications caused on behalf of our affiliated shipping carriers. Please note that the selected shipping method is only guaranteed from the date of shipment.
Warranty Card Registration
Subject to the Warranty Terms, ecoSolargy will cover the costs of parts, travel expenses for shipping costs to our service within specified locations. Extended products warranties may be purchased from ecoSolargy at the time of original purchase, or any time from the original ship date.